Missing Sent Items

Q: Sent Items no longer appear in the 'Sent Items' folder in Outlook
A: Occasionally sent items will stop appearing in the "Sent Items" folder. When this happens, please follow the steps below:

Login to your mailbox in Outlook
Navigate to Tools > Options > Email Options
Uncheck the Save copies of messages in Sent Items folder box.
Click OK, then OK to save your changes.
Navigate to File > Exit to close Outlook.
Open up Outlook again
Navigate to Tools > Options > Email Options and
Check the Save copies of messages in Sent Items folder box.
Click OK, then OK to save your changes.
Sent Items should now start appearing in your "Sent Items" folder.